SHIPPING & DELIVERY
Any item purchased through our online store can be shipped or delivered anywhere within the United Kingdom mainland.
Please be aware that, in keeping with our Sustainability Policy, wherever possible we 'recycle' packaging and trust that you won't be offended by this. It's just another small way we can 'do our bit' for the planet.
We aim to dispatch items ordered before 2pm on the same day but this cannot always be guaranteed.
SMALL PARCELS (UNDER 2KG) ARE SENT BY ROYAL MAIL
| 1st Class | Under 1kg | 2 - 3 Working Days | £4.95 |
| 1st Class | 1kg - 2kg | 2 - 3 Working Days | £6.50 |
| 2nd Class | Under 1kg | 3 - 5 Working Days | £2.95 |
| 2nd Class | 1kg - 2kg | 3 - 5 Working Days | £4.00 |
PARCELS OVER 2KG ARE SENT BY TRACKED COURIER
| Up to 20kg | 2 - 3 Working Days | £8.99 |
DELIVERY
Deliveries of furniture (or packages weighing more than 20kg) are handled by Country Mouse free of charge to the following postcodes .. RG, SL, GU
Deliveries of furniture (or packages weighing more than 20kg) outside of the above postcodes but within 20 miles of RG42 are charged at £XX per mile.
Deliveries of furniture (or packages weighing more than 20kg) more than 20 miles from RG42 will be charged at courier charge and agreed between buyer and seller in advance
RETURNS
The buyer is responsible for shipping costs associated with item returned to us for refund. Initial shipping charges are not refundable.
For full details, please visit our Returns and Refunds Policy Document.